Terms & Conditions for Hotel Rooms:
1. Reservation and Payment:
a. All room reservations are subject to availability and confirmation.
b. Guests must provide valid credit card information at the time of booking to guarantee their reservation.
c. The hotel reserves the right to pre-authorize or charge the provided credit card for the total amount of the stay, including any applicable taxes or fees.
2. Check-In and Check-Out:
a. Check-in time is typically after 3 P.M., and check-out time is before 11 AM.
b. Early check-in or late check-out may be available upon request and is subject to availability. Additional charges may apply.
c. Guests must present a valid photo ID (passport, driver's license, or national ID card) and the credit card used for reservation during check-in.
d. Minors under the age of 18 must be accompanied by an adult and provide appropriate identification.
3. Occupancy and Additional Guests:
a. The maximum occupancy for each room is specified at the time of booking. Additional guests may incur extra charges and require prior approval from the hotel.
b. Guests are responsible for any damages caused by additional guests or visitors during their stay.
4. Cancellation and Modification:
a. Cancellation policies vary and are typically mentioned at the time of booking. Guests should review the specific cancellation policy for their reservation.
b. Modifications to the reservation, such as changes to dates or room type, are subject to availability and may incur additional charges.
5. Hotel Policies and Guest Conduct:
a. Guests must comply with all hotel policies and regulations during their stay.
b. Smoking is strictly prohibited in all hotel rooms and public areas, in accordance with applicable laws. Violations may result in fines or eviction.
c. Pets are not allowed.
6. Liability and Damages:
a. The hotel is not responsible for any loss or damage to guests' personal belongings during their stay.
b. Guests are liable for any damage caused to the hotel property, including rooms and amenities, by themselves or their visitors. The hotel reserves the right to charge for repairs or replacements.
7. Force Majeure:
a. The hotel shall not be held responsible for any delays, changes, or cancellations caused by circumstances beyond its control, including but not limited to natural disasters, acts of terrorism, or government restrictions.
8. Privacy and Data Protection:
a. The hotel respects guests' privacy and handles personal information in accordance with applicable data protection laws. Please refer to the hotel's privacy policy for further details.
9. Camera Surveillance:
a. For security purposes, the hotel premises are equipped with surveillance cameras in public areas such as lobbies, hallways, and entrances.
b. Please be aware that these cameras are in operation 24/7 and are used solely for the purpose of ensuring the safety and security of our guests and staff.
c. The hotel does not actively monitor individual guest rooms unless there is a specific security concern or request for assistance.
10. Noise and Disturbance:
a. Guests are expected to respect the quiet enjoyment of other guests and hotel premises.
b. Excessive noise or disturbance caused by guests or their visitors may result in warnings, eviction from the premises, and cancellation of the booking without any refund.
11. Drug Use:
a. The use, possession, or distribution of illegal drugs or substances within the hotel premises is strictly prohibited.
b. Guests found engaging in drug-related activities will be immediately reported to the authorities, and their stay will be terminated without any refund.
c. The hotel holds no responsibility for any legal consequences resulting from the use, possession, or distribution of drugs by guests or their visitors.
By confirming a reservation, guests acknowledge that they have read, understood, and agreed to abide by these terms and conditions. It is recommended that guests review these terms and conditions thoroughly before making a reservation.
